Enjoy the convenience of mobile access to your Rake workspace collaboration tools and live chat features, including:
Dashboard
Keeps you up to date on tasks, customers, conversations and your billing plan. Add a note to set your status or notify the team of special events or circumstances.
Conversations
Easily navigate multiple concurrent conversations. Send private messages in Direct Messages. Communicate with your colleagues and teams in Channels. External conversations allow you to engage in real-time with inbound inquiries coming from Live Chat visitors on your website(s), followers on Facebook Messenger, and clients and prospects via Two-way SMS.
Tasks
When conversations require follow-up, create a task. Youll be instantly notified by the app when tasks are assigned to you or a team you are on. Manage task statuses or view related customers and conversations easily. Add notes and attach files. Everything you need to get work done.
Customers
Review recent conversations across the workspace with your customers. Click to call or message your customer to quickly reply to their concerns or needs.